Frequently Asked Questions






 

StuffIt

  • When I drag a file to a closed StuffIt(tm) archive under Mac OS 7.6 or 7.6.1, the archive doesn't highlight and the file I dragged doesn't get added to it. What's wrong?

  • Stuffit Deluxe(tm) launches when I try to open a Stuffit archive instead of letting me view the archive in the Finder, (using the Stuffit Browser(tm)). I have Norton Utilities(tm) 3.5 with CrashGuard(tm). How can I get my Stuffit Browser to work again?

  • I just installed StuffIt Deluxe(tm) and when I restart I (a) crash with a Type 11 error; (b) cannot see my hard drive or any files on my computer; or (c) get a '?' where the happy face usually is. What do I do?

  • I have StuffIt Deluxe(tm), but suddenly every time I use DropStuff(tm) or the Magic Menu(tm), a registration screen pops up. I enter my Deluxe registration number but it tells me that the number is invalid. What happened?

  • I am trying to install my software but (a) a -36 error message appears during installation; or (b) I am asked to swap disks about a million and one times. What's wrong?

  • I just installed StuffIt Deluxe(tm), DropStuff(tm), or StuffIt Expander(tm) and when I drag and drop a file onto DropStuff or StuffIt Expander, it doesn't highlight. I can launch DropStuff and choose 'Stuff' from the File menu or I can launch StuffIt Expander and choose 'Expand' from the File menu successfully. Why can't I drag a file onto DropStuff or StuffIt Expander?

  • Magic Menu(tm) does not currently function under OS 8. How can I create self-extracting (.sea) archives now?

 

 

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