Q: I am trying to install my software but (a) a -36 error message appears during installation; or (b) I am asked to swap disks about a million and one times. What's wrong? A: Most likely, the problem is that you are running the installer with extensions on (enabled). To solve the problem, restart with extensions off by holding down the [Shift] key at startup, until a message appears indicating that extensions are off or disabled. Now try running the installer. It should run fine. If not, please contact us via any method listed below. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
		Products | Support | Company Info | Site Map | Home Downloads | Updates | Products | Register Developers | Ask Aladdin
		Copyright 1997, 1998 Aladdin Systems, Inc. Questions? Send us a note. Modified 3/12/98 FxD Webworks