Frequently Asked Questions






 

Q: When I drag a file to a closed StuffIt(tm) archive under Mac OS 7.6 or 7.6.1, the archive doesn't highlight and the file I dragged doesn't get added to it. What's wrong?

A: Due to changes made to the Finder in Mac OS 7.6, you cannot add a file to a StuffIt archive by dragging the file onto the icon of the closed archive under Mac OS 7.6 or 7.6.1. The next major release of StuffIt Deluxe should address this problem.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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