Q: When I try to install StuffIt Expander(tm) for Windows, the following message appears: "This copy of Setup has been changed without authorization. You need to obtain the original Setup from Aladdin Systems". What could be causing this? A: Usually a problematic download that damaged or corrupted the installer will cause this message to appear. The installer, SITEX10.EXE, performs an internal check to ensure the installer archive was not altered in any way. Check the size of SITEX10.EXE and make sure it is exactly 355,024 bytes. If it is not, download the installer again and verify the size before running it again. If the installer is the correct size and you are still receiving this message, please contact Aladdin at one of the locations listed below. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
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