Q: I copied SpaceSaver(tm) compressed files from my older Macintosh computer over to my new Power Macintosh/Clone which has a 604e microprocessor. Now the SpaceSaver compressed files do not decompress properly on my new Power Macintosh 604e. What do I do now? A: SpaceSaver does not function on 604e based computers unless you obtain an updater which makes SS compatible with the 604e computers. Contact Aladdin Systems Technical support if you have a version of StuffIt SpaceSaver from the 3.5 series. Contact info follows at the end of this document. Do the following if you have SpaceSaver 4.0 series: 1. Do not continue to use StuffIt SpaceSaver until you get the update described below. 2. Obtain the StuffIt Deluxe/SS 4.0 F96 updater from one of the following sources: CIS: Go! Aladdin double click "Browse Libraries" click Aladdin Systems (you are in the Mac C Vendors forum, Library 2) download: DLXX4F97.INS WWW: ftp://ftp.aladdinsys.com/pub/updaters/Dlx+SS_4.0_F96_Update.hqx 3. Once the updater is downloaded and expanded, dobuble-click the updater icon to install the updater. The "Welcome" screen has detailed installation information. 4. This update should fix problems experienced under the above circumstances as well as other issues that are documented in the Installer text. If you still have the files on your old computer, keep them and treat them as backup files. If further assistance is needed feel free to contact us at one of the addresses below. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
		Products | Support | Company Info | Site Map | Home Downloads | Updates | Products | Register Developers | Ask Aladdin
		Copyright 1997, 1998 Aladdin Systems, Inc. Questions? Send us a note. Modified 3/12/98 FxD Webworks