Frequently Asked Questions






 

Q: Can MacUninstaller tell the difference between files created by different versions of the same program?

A: This depends on whether the Type & Creator codes for the files are different. MacUninstaller uses the Type and Creator codes to match files with their parent applications. Some developers change the file Type and Creator with each release and some do not. If you perform a "Get Info" on a file and it provides a version number in the Kind field (ie. ClarisWorks 4 document rather than just ClarisWorks document) then Spring Cleaning might differentiate between versions. As always, caution is the best approach.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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