Frequently Asked Questions






 

Q: Why, when it looks like Spring Cleaning slimmed an application, does it show up as unslimmed the next time I run App Slimmer?

A: Spring Cleaning currently looks at the full code for a program and checks to see what portion is PowerPC and what is non-PowerPC. If it sees too much of one kind it will list it. However, it does not yet take into account whether the code is protected 'resource' code and cannot be deleted. If it is protected code that Spring Cleaning can't remove, then it will show up again next time you scan.

This issue is fixed in version 1.0.1 :) You can download the update from the updates section of our web site.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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