Q: How does Spring Cleaning decide what is orphaned? A: Spring Cleaning first builds a list of all the applications on your hard drive, and then does the same for all the files. It then compares their Creator codes to match files to applications. If it can't match a file with an application, it is considered orphaned. You may have some files listed that Spring Cleaning 'suspects' are orphans but really are not. Sometimes a file may have a blank Creator code or one that is just a bunch of question marks. Spring Cleaning can't match these files with an application so it lists them as orphans. You may also have some files that are included with a particular program that uses them, but weren't 'created' by that application (i.e. a third party grammar module that is bundled with a company's word processor but was created by a totally different company). These files might be listed as orphans even though a particular program uses them. They just weren't created by the parent application so Spring Cleaning considers them to be orphaned when they aren't. You should carefully evaluate the files listed in the Action Window to make sure they don't belong to a program before you delete them. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
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