Frequently Asked Questions






 

Q: I trimmed ClarisWorks and now when I launch it, I get an error message saying that it may have been damaged and asks if I want to continue. Why?

A: ClarisWorks checks its internal code when launching and can tell that the fat code has been eliminated. It assumes that something has damaged the program (ie. virus, system corruption) and presents this dialog box. The program has not been damaged and will run fine if you continue. You will, however, continue to see the error message every time you run ClarisWorks. We suggest that you reinstall the program and not trim it.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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Modified 3/12/98 FxD Webworks