Frequently Asked Questions






 

Q: Why can't I scroll through the items listed in the Actions Window?

A: You are most likely running one of the original series Power Macs (6100, 7100, or 8100 families) with System Software version 7.5 or 7.5.1. It seems that the problem is isolated to System 7.5 and 7.5.1 so if you update your System Software to 7.5.3 or higher, the problem will most likely disappear. This problem is fixed in the Spring Cleaning 1.0.1 update. You can download the update from the updates section of our web site.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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