Frequently Asked Questions






 

Q: If I drag a StuffIt(tm) archive (.sit) onto Private File(tm) PF Decrypt(tm) for the Mac, the archive is expanded. Why doesn't Private File for Windows work the same?

A: Private File was designed to decrypt encrypted files (files ending with .pf) only. The ability to expand archives using Private File on a Mac is an undocumented feature.

You can, however, use Aladdin's StuffIt Expander(tm) for Windows to expand archives and decode encoded files. Download StuffIt Expander from our Web site.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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