Q: When I change the Private File(tm) for Windows encryption and decryption options they don't stay in effect. How can I fix this? A: To globally change the Private File encryption and decryption options, set them from within the Private File program window by choosing 'Encryption Options' from the Encrypt menu or 'Decryption Options' from the Decrypt menu. You can change the settings temporarily by selecting the files you want to encrypt or decrypt and right-clicking the mouse on any of them. Choose 'Private File' -> 'Encrypt with Options' or 'Decrypt with Options'. These settings take effect only for the selected files (it's what we call "one time options"). Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
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