Q: Why does Private File(tm) for Windows truncate the names of the files I encrypted on my PC? A: The Private File encrypted file name (.pf) can be a maximum of 256 characters. However, the maximum length of a file name for the stored, encrypted, and compressed files is 31 characters, which includes the extension. The reason for this is to be compatible with the maximum length of a file name allowed on a Macintosh. Private File was designed to be cross-platform, enabling you to easily transfer files to and from the Mac OS and Windows platforms. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
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