Frequently Asked Questions






 

Q: I want to use the Private File(tm) for Windows "Encrypt and Send To" feature to send to my Zip(tm) drive. How do I add my Zip drive, or another location, to my Windows 'Send To' menu item list?

A: Using Windows Explorer, create a shortcut for the location to be added in the 'SendTo' folder, which is in the 'Windows' folder. For instructions on how to create shortcuts, refer to your Windows documentation or contact Microsoft(tm).


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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