Frequently Asked Questions






 

Q: I am concerned about the impact on Aladdin software, its functionality, and stability with regards to the year 2000 issue. What's the story? (If you find that this report does not answer your needs, please notify us.) Last modified 09/30/97.

A: Aladdin has two categories of software in regards to the Year 2000 problem, 'not sensitive' and 'compliant.'

Not Sensitive is for software that doesn't use date information in any way. This software will obviously not have a problem in the year 2000.
Compliant means that the software will handle dates on either side of the 1/1/2000 boundary correctly and unambiguously in its internal calculations, data storage formats and user interface.


Detail

Data storage - All Aladdin software uses and stores dates in formats that do not have a Year 2000 problem. The Windows/DOS versions of our software use the time_t format from the ANSI standard, this returns an unsigned 4 byte integer representing the number of seconds since midnight 1/1/1900 and handles dates up to February 5, 2036. Our Macintosh software uses the Mac OS function GetDateTime. This returns an unsigned 4 byte integer representing the number of seconds since midnight 1/1/1904, this representation handles dates up to February 6, 2040.

Calculations - Very few of our products use dates in calculations, and when they do, they calculate elapsed time by subtracting the seconds-based format, not on a DD/MM/YY representation. Therefore, Aladdin's products have no problem comparing dates that are in different centuries. Also, the system service routines on both the Mac OS and Windows recognize that 2000 is a leap year.

User Interface - Very few Aladdin products ask a user to enter a date; however, some do display dates, e.g. file creation and modification dates. No conflict will occur in these situations because dates are entered and displayed in the format specified by the user in the "Regional Settings" control panel (on Windows) or the "Date & Time" control panel (on Mac).

Previous Versions
Aladdin Systems always recommends using the current version of our software. We have qualified the current versions of our software for Year 2000 compliance. We cannot warrant that all previous versions of our software are Year 2000 compliant.

Dates within Compression Formats
Aladdin's compression and archive software deals with the following formats. At this time, we are not aware that any of these formats store dates in ways that cause Year 2000 problems, but with the exception of Aladdin's proprietary format "StuffIt", we do not warrant this to be true.
AppleSingle, BinHex4, btoa/atob, CompactPro, DeArc, MacBinary, PKG Expand, StuffIt, tar, Text, Unix Compress, UnPack, UnZip, UUCode.

Current Shipping Products
Product Version Status notes
Aladdin Desktop Tools 1.0.3 not sensitive  
CyberFinder 2.1.1 not sensitive  
DropStuff/Expander 4.0.x not sensitive  
Expander/Windows 1.0 not sensitive 3
MagicMenu 4.0.3 compliant 1
InstallerMaker 4.0 compliant 4
Spring Cleaning 1.0.1 not sensitive 3, 4
StuffIt Deluxe 4.0 not sensitive 3
StuffIt Lite 3.6 not sensitive 4
StuffIt Browser 1.0.1 not sensitive 3
StuffIt Engine SDK 4.0v3 not sensitive 3
Stuffit SpaceSaver 4.0.1 not sensitive  
True Finder Integration 1.0 not sensitive  
FlashBack 1.0 compliant 2
ShrinkWrap 3.0 compliant 2
SITcomm 1.0.1 compliant  

Footnotes
1. We suggest turning on the "show century" option in the MacOS's "Date & Time" control panel (System 7.5 and later) in order to prevent ambiguity in the user interface.
2. Not shipping yet.
3. Saves and restores files creation and modification dates.
4. Displays files creation and modification dates.


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
To be informed of updates and new product releases, sign on to our mailing list.

 

 

Products | Support | Company Info | Site Map | Home

Downloads | Updates | Products | Register
Developers | Ask Aladdin

Copyright 1997, 1998 Aladdin Systems, Inc. Questions? Send us a note.
Modified 3/12/98 FxD Webworks