Frequently Asked Questions






 

Q: Aladdin FlashBack(tm) does not save a revision of my document every time I save it. The document is in the FlashBack window and I have set the save trigger in the FlashBack Settings to: 'When document is modified and saved.' How can I get FlashBack to save every time I do?

A: This situation can result when you change the default settings for FlashBack. If you change the Save frequency to anything greater than:

Save frequency:
As often as:
00:00:00

Then FlashBack will save only one revision during the clock time interval selected. In order to make FlashBack save every time you do, set the Save frequency to:

Save frequency:
As often as:
00:00:00

For information on how to view and edit revisions made during the same clock minute see the FAQ on our Web site:

http://www.aladdinsys.com/support/faqs/fb1.html
>http:/www.aladdinsys.com/support/faqs/fb2.html


Contacting Aladdin's Technical Support Department


Aladdin Systems, Inc. email: support@aladdinsys.com
165 Westridge Dr. FTP site: ftp.aladdinsys.com
Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN
Phone: 408-761-6200 Fax: 408-761-6206

Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting.
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