Q: Why do my CyberFinder(tm) bookmarks show as generic icons? A: There may be a few reasons why the icons are generic. 1. Make sure that your CyberFinder is still within the 15 day trial period. If not, you should register it with Aladdin Systems. Call (408) 761-6200 and ask for Customer Service or send us the "Aladdin Order Form" found in the Read Us First folder in your CyberFinder folder. 2. Make sure you are using the current version of CyberFinder. If you are using a version earlier than 2.1.1, download the 2.x to 2.1.1 updater from the updates section of our web site. 3. Another possibility is if you are using small icon view, CyberFinder icons will show as generic. 4. You may also need to rebuild your desktop to restore the CyberFinder icons. Contacting Aladdin's Technical Support Department Aladdin Systems, Inc. email: support@aladdinsys.com 165 Westridge Dr. FTP site: ftp.aladdinsys.com Watsonville, CA 95076 CompuServe Forum: Go: ALADDIN Phone: 408-761-6200 Fax: 408-761-6206 Technical support is available by telephone Monday through Thursday, 8am - 5pm Pacific Time and Friday, 8am - 3pm. The Technical Support Department is closed Friday from 3pm to 5pm for a weekly meeting. To be informed of updates and new product releases, sign on to our mailing list.
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